FAQ

Frequently Asked Questions:

When is housing available?
UH College Suites student apartment housing is now accepting applications for every term. Who is eligible to live in the housing? Students enrolled at Albany College of Pharmacy and Health Sciences, Sage College of Albany, Sage Graduate School, Albany Medical College, Albany Law School, Maria College, The College of Saint Rose, and The University at Albany are eligible to live in the new UH College Suites housing. We accept applications from students interning in the Capital District Area from other Colleges/Univeristies during our 3-Month Summer Term ONLY.

How do I apply to live at UH College Suites?
Contact us directly by phone, email or come to our office for the application packet. The application is also available online. Apartments are on a first come, first serve basis. Sage College of Albany Undergraduate Students must contact the Sage College of Albany Residence Life office at 518.244.2008 to apply. Albany College of Pharmacy and Health Sciences students must be a 3rd year student to apply.

Can I choose the people I room with?
Yes. You, as well as your requested apartment roommates, will need to complete the section on our application a for roommate requests. Be advised all roommate requests must be mutual. If you do not have a request for apartment/suite roommates you will be assigned to an apartment. All requests are considered but not guaranteed.

How much will the student housing cost?
For information on pricing click here...

Is parking available?
  • Lot parking is available for $300.00 for the 9-Month Academic Term. Lot Parking is Free for the 3- Month Summer Term.
  • Garage parking has limited availabilty for $495.00 for the 9-Month Academic Term. Garage Parking is $165.00 for the 3-Month Summer Term.
  • All parking fees are non-refundable. Parking fees must be paid in full prior to receiving the parking permit.

Can I schedule a tour of an apartment?
Tours are offered Monday - Friday from 10:00am - 12:00pm and 1:30pm - 3:30pm by appointment. Contact the Management Office at 518.694.9000, email at info@uhcollegesuites.com or click on the Contact Us link on our homepage to schedule a tour.

What does the apartment/suite/bedroom include?
In the kitchen area: 

  • Standard refrigerator
  • Stove/Oven
  • Microwave
  • Garbage Disposal
  • Overhead lights

In the living/common area:

  • A-Building: Main Building is furnished with a sofa, sofa chair, end table, TV stand, wall-mounted TV, table w/ two chairs, blinds for the windows, overhead lights.
  • B-Building: Addition is furnished with a sectional sofa, end table, wall-mounted TV, dining peninsula with stools, blinds for the windows, overhead lights.

Living Room Windows are approximately 70 inches by 60 inches.

All apartments /suites have their own router for Wi-Fi. Cable, internet, heat, hot water, central air conditioning and electricity are included in the housing cost.

All apartments/suites are individually zoned with air conditioning and forced hot air heating.

Bathrooms:   

  • 4-Bedroom apartment/suite have two bathrooms on each side of the apartment and is shared by two roommates on the adjoining side.
  • 2-Bedroom apartment/suite have one bathroom in the apartment and is shared by two roommates.
  • 1-Bedroom and Studio apartments have one bathroom.

It is important to respect your common and shared areas just as you would hope that your roommates will. Be clean. Be responsible.

Bedrooms:

  • Standard twin mattress and frame
  • Desk with 3 drawers, keyboard tray and bookcase with light
  • Desk chair
  • Dresser
  • Wardrobe/closet
  • Window blinds
  • Ethernet and Cable television hookup. Cords for the Ethernet and Cable hookups are NOT included.
  • Bedroom Lighting:
    • A-Building: Main Building: Overhead light is provided
    • B-Building: Addition: will need to bring a lamp. One outlet in the bedroom controls a switch for you to plug your own lamp.

Bedrooms are approximately 8.5 feet by 12 feet. Bedroom windows are approximately 39 inches by 52.5 inches.

What should I bring for my apartment/suite and my bedroom?

  • Cups, plates, silverware, pots & pans, cooking utensils
  • Food
  • Television (small for room) & other media devices
  • Lamps (non-combustible or plastic)
  • UL Rated Surge protector (no extension cords)
  • Small Television for Bedroom
  • Cat 5 Ethernet Cable for hardline internet connection
  • Coaxial Cable for Cable TV hookup
  • Computer/Laptop
  • School Supplies
  • Head phones
  • All bedding needs: Bed Linens (Standard twin size), Pillows
  • Clothing Iron
  • Clothes hangers
  • Alarm clock       
  • Poster putty (for pictures and posters - Do not use nails, tacks or tape
  • Tension rod to hang curtains (blinds provided)
  • Bath towels and Face cloths
  • Toiletries and shower caddy
  • Shower curtain and rings       
  • Laundry supplies
  • Laundry basket (great for moving too!)
  • Paper products (toilet paper, paper towels, napkins)
  • Garbage cans & bags for Kitchen, Bathroom, Bedroom
  • Cleaning Supplies
  • Vacuum
  • Flashlight
  • Umbrella
  • Shovel for your car
  • A dolly or wagon to assist you in moving - UH College Suites has a limited number of carts and are available on a first come first serve basis.

DO NOT BRING:

  • Pets
  • BBQs or hot plates
  • Bedroom refrigerators as they
  • Candles, potpourri burners, candle warmers
  • Weapons of any type
  • Room heating devices
  • Hazardous chemicals
  • Alcohol/drugs
  • Musical instruments including AMP’s

Please refer to the UHCS Rules & Regulations for a complete listing click here.

When will I find out if I have secured housing?

Housing Reservations are finalized by UH College Suites management during the following times:

  • 9-Month – Academic Term – April/May
  • 3-Month – Summer Term – March/April
  • 12-Month – Mid-May to Mid-May ONLY - March/April

What is my room assignment? When will I receive it?

Final Confirmations of Residency will be emailed to during the following times:

  • 9-Month – Academic Term – First full week of August
  • 3-Month – Summer Term - First full week of May
  • 12-Month – Mid-May to Mid-May ONLY – First full week of May

This confirmation email includes the following:

  • The apartment and bedroom you will be living in. Your apartment number is your mailbox number.
  • The names and email addresses of your roommates.

When are my rent payments due?

As a reminder, signing your Student Housing License Agreement binds you to the contractual amount indicated on the Student Housing License:

  • UH College Suites WILL NOT provide a bill to remind you of your payments; therefore, remembering to make payments on time is your responsibility.
  • Payments are due the 1st of the month.
    • 9-Month Academic Term (Mid-August to Mid-May) - 9 Payments
      • August 1
      • September 1
      • October 1
      • November 1
      • December 1
      • January 1
      • February 1
      • March 1
      • April 1
    • 3-Month Summer Term (Mid-May to Mid-August) - 3 Payments
      • May 1
      • June 1
      • July 1
    • 12-Month Term - (Mid-May to Mid-May) - 12 Payments total
      • May 1
      • June 1
      • July 1
      • August 1
      • September 1
      • October 1
      • November 1
      • December 1
      • January 1
      • February 1
      • March 1
      • April 1
  • Your check or money order should be made payable to UHCS. Please mail your check to the following address:
 
UH College Suites
100 Union Drive
Albany, New York 12208
 
  • Please make sure your name is indicated on your payment.
  • If you are interested in setting up direct deposit/direct pay from your financial institution to ours, please email info@uhcollegesuites.com separately to receive proper bank routing information.
  • Any outstanding balance must be paid in full prior to move in or you will not receive your keys and will not be permitted to move into the building.

What if I need something fixed or repaired in my apartment?
Stop by the Management Office and complete a work order, call at 518.694.9000, email at info@uhcollegesuites.com or click on the Submit a Maintenance Request link on our homepage.

Are there laundry facilities?
Laundry facilities are located on the second and third floors in the A-Building: Main Building and on the first floor in the B-Building: New Addition.

UH College Suites offers coinless laundry equipment. In order to utilize the laundry equipment, you will need to use a laundry card provided by UH College Suites.

How to get started to add value to the UH College Suites Laundry Card:
  1. Click on New Customer and fill in the registration information.
    1. If you enter a mobile number during registration, your codes can be sent directly to your phone in a text message.
  2. After submitting your information, you will receive an activation email.
    1. Open and click on “Activate Account”. You will then be redirected to the sign in page.
  3. Sign in with your newly created log in and password
  4. Click on Cards.
    1. Card Alias – Name your card
    2. Money Card Serial #- Enter the serial number located on the back of your card.
      1. It is an 8 digit number following ESD on the back of the card.
      2. Codes that you purchase will only work on this card.
    3. Confirm Serial #
    4. Click ADD
  5. Click on Revalue.
    1. Choose a Code Value Adder (CVA)
      1. The CVA for Building A is #1.
      2. The CVA for Building B is #2.
    2. Click “Assign”.
  6. At the bottom of the page, click on “Buy Code”.
  7. Choose an amount from the drop down menu to add to your card.
  8. Complete your payment information. Click “continue.”
  9. You will received a code that can be printed or if you have listed a mobile device, it will arrive via text.
  10. Bring the code to the Coded Value Adder (CVA) you have selected.
    1. Your code will only work on that CVA.
    2. The CVA for Building A is #1 is located in the Lobby of the A-Building.
    3. The CVA for Building B is #2 is located in the 1st Floor Laundry Room of the B-Building.
  11. Insert your laundry card to the CVA.
    1. Follow the instructions to enter your code.
    2. The value you have purchased will be added to your card.

Can I contact my roommate(s) before we move in?
If you have one or more roommates, those names and email addresses will appear on your final confirmation email. Feel free to contact your roommate(s) before you arrive. It is our policy to not share telephone numbers or permanent addresses.

How can I change my apartment and/or bedroom assignment?
All requests should be emailed to info@uhcollegesuites.com. Once your written request is received regarding changing rooms you will be placed on a waiting list. If a room in your requested apartment/suite/room opens up, you will then be placed if all other roommates approve.

Please note that it's important NOT to switch bedrooms with roommates as you will be held responsible for the room originally assigned. In addition, keys issued to you are specifically cored for the room you are assigned too. Officially make the change through the management office.

 
What is my mailing address?
Your Name
Apt #
100 Union Drive
Albany, NY 12008

 

Can I make online payments?
University Heights College Suites continues to offer the option to make your rent payments online using RentPayment. You can charge your rent to your Visa, MasterCard and Discover. The RentPayment service has a percentage-based transaction fee when you make online payments.

New users and those of you who have lived at University Heights College Suites previously will need to create a login from the steps listed below.

How to get started today:
  1. Log on to www.uhcollegesuites.com and click on the “Pay your Rent online” icon.
  2. In the section First Time User/New User? Click on the “Setup Account “icon.
  3. Click on the “Enter Resident ID” button to the right.
  4. Contact the UHCS Office at 518.694.9000 or at info@uhcollegesuites.com for your specific Resident ID.
  5. You will only need the Resident ID for the initial login.
    1. Do not contact RentPayment to receive your Resident ID.
    2. Enter your Resident ID and click on the “Continue” icon.
  6. Create a login name and password and click on the “Continue” icon.
  7. Select Setup AutoPay or Make One-Time Payment.
  8. When you are at the Payment Amounts Step:
    1. Rent and Parking fees can be applied to Rent 
    2. The $200.00 application fee can be applied to Other.